Service Policy

Barcode Vault provides customers with the highest quality of customer service and technical support in the industry. When you contact Barcode Vault, you reach real people who are qualified and motivated to serve you—no automated menus, no long queues, no extra fees.

Call or email us anytime to experience fast, personal service and prompt answers.

Warranty

Warranty periods may differ by region and product. Please check with your point of purchase for specific coverage.

Damage due to improper handling, misuse, or unauthorised repair voids the warranty. Opening the printer chassis yourself or using non-certified repair centres may also invalidate coverage.

Product Repair

Barcode Vault works with a premium global network of partners known for responsive service. Our team can guide you through the repair process and connect you to certified technicians.

Get in touch with our support staff with any questions and we’ll help you keep your devices running.

Product Return

Return policies vary by product. Please confirm the return process with your point of purchase to ensure a smooth experience.